Terms of Service

Sosio Technologies Pvt Ltd (Operating as Fynman)

Last updated: December 16, 2025.

Introduction to the Services

These terms and conditions create a contract ("Agreement") between you ("User" or “Buyer”) and Fynman ("Fynman", “we”, “us”, “our”) and govern your use of the Fynman software and services ("Services").

Please read the Agreement carefully. By downloading, installing, or using Fynman, you agree to the terms and conditions set out in this Agreement.

WHERE FYNMAN IS DIGITAL CONTENT WHICH IS IMMEDIATELY MADE AVAILABLE, BY DOWNLOADING OR OTHERWISE ACQUIRING THE SOFTWARE, YOU CONSENT TO IMMEDIATE PERFORMANCE OF THIS AGREEMENT AND ACKNOWLEDGE THAT YOU WILL LOSE YOUR RIGHT OF WITHDRAWAL FROM THIS AGREEMENT ONCE THE DOWNLOAD OR APPLICABLE TRANSMISSION OF THE DIGITAL CONTENT HAS BEGUN

If you are a Consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in this Agreement, including the Governing Law clause, affects your rights as a Consumer to rely on such mandatory provisions of local law.

Definitions and Interpretation

“Confidential Information” means any commercial, financial or technical information; information relating to the Software; the Services; plans or strategy, know-how or trade secrets which is obviously confidential or has been identified as such, or which is developed by a party in performing its obligations under, or otherwise pursuant to this Agreement;

“Consumer” means a User who is purchasing the Software or using the Services wholly or mainly for their personal use;

“Digital Content” means data which is produced and supplied in digital form;

“Fynman” means Sosio Technologies Pvt Ltd (operating as Fynman) and is also referred to in this Agreement as ‘us’, ‘we’, and ‘our’;

“Product” means the Fynman software and/or Digital Content licensed for use by the User under the terms of this Agreement;

“Services” means Fynman’s services through which you can buy, get, licence, rent or subscribe to the Product;

“Software” means the Fynman application and all associated digital content;

“Transaction” means acquiring the Product via our Services for free or for a charge.

Contract Formation

By completing a Transaction through our Services, you make a binding offer to enter into a contract with Fynman, subject to the terms of this Agreement. The Transaction process consists of the following steps:

Step one: you select the desired Product and agree to the terms of this Agreement;

Step two: your personal data, required for the Transaction, delivery of the Product and submitting invoices to you, is collected by us in accordance with the Privacy section below.

Step three: we will send you an email to the email address you provided in step two. The email will confirm your purchase and provide access to the Product.

Final step: You can pay for the Product by following the payment instructions provided.

Your Agreement with Fynman is concluded upon the successful transmission of the Product and payment of any applicable fees in full, subject to the terms of this Agreement.

License Grant

We grant you a personal, non-exclusive, non-transferable license to use Fynman for academic and research purposes in accordance with these terms.

Acceptable Use

You may:

  • Use Fynman for literature reviews and research
  • Connect your own AI provider accounts
  • Export and share your analysis results
  • Install Fynman on multiple devices for your personal use

You may not:

  • Reverse engineer the Software
  • Redistribute or resell the Software
  • Use the Software for illegal purposes
  • Attempt to breach security measures
  • Share your license credentials with others

Privacy and Data

  • Your research data stays on your computer
  • We don’t access your documents or analysis
  • You’re responsible for your AI provider relationships
  • See our Privacy Policy for details
  • We will maintain appropriate administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of User data

AI Provider Integration

  • You must comply with your AI provider’s terms
  • You’re responsible for API costs
  • We’re not liable for AI provider actions
  • API keys are your responsibility and must be kept secure

Intellectual Property

  • You retain all rights to your research and analysis results
  • We retain rights to the Fynman software and all proprietary information
  • Your analysis results are yours to use and share
  • Our trademarks, service marks, graphics, and logos used in connection with the Services are trademarks or registered trademarks of Fynman
  • You are granted no right or license with respect to any of the aforesaid trademarks

Payment, Taxes and Refunds

Fynman will charge your chosen payment method for any paid Transactions, including any applicable taxes according to the tax jurisdiction in which the Transaction takes place. If you pre-order the Product, you’ll be charged upfront, during which time you can request a refund for whatever reason until the content is delivered, after which the standard refund policy applies.

You agree to receipt of all invoices and receipts in an electronic format, which includes email. Product prices may change at any time. If technical problems prevent or unreasonably delay delivery of the Product, your exclusive and sole remedy is either replacement of the Product or refund of the price paid, as determined by Fynman. When providing us with your information, you must ensure that it is up-to-date and accurate. Fynman will not be responsible for the event of non-receipt of the Product due to incorrect information being provided by you. To make amendments to your order, please contact us at [email protected]. We reserve the right to not fulfil and to cancel orders if we do not receive payment.

Termination and Suspension of Services

If you fail, or Fynman suspects that you have failed, to comply with any of the provisions of this Agreement, Fynman may, without notice to you: (i) terminate this Agreement, and you will remain liable for all amounts due up to and including the date of termination; and/or (ii) terminate your license to the Product; and / or (iii) preclude your access to the Services. Fynman further reserves the right to modify, suspend, or discontinue the Services (or any part thereof) at any time with or without notice to you, and Fynman will not be liable to you or to any third party should it exercise such rights. To the extent possible, Fynman will warn you in advance of any modification, suspension or discontinuance of the Service. Termination of the Service will not affect any rights accrued thereunder or the Product that you have already acquired.

Where Fynman suspects that fraudulent activities are being conducted by you, we have the right to cancel and block your usage of our Services without notice. Fynman may also liaise with relevant authorities for law enforcement and financial crime prevention reasons and pass your details on to authorities should evidence be found confirming malicious or fraudulent or other criminal activity.

Consumer Right to Cancel

If you are a Consumer and unless the below exception applies, you have the right to cancel this Agreement and return the Product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the Transaction. To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14 day period.

To cancel your order, you must inform Fynman of your decision. To ensure immediate processing, please do so by contacting us at [email protected]. Please note that in respect of subscription services your right to cancel is only present following the initial subscription and not upon each automatic renewal.

Effect of Cancellation

If you cancel this Agreement as permitted above, we will reimburse to you all payments received from you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Agreement.

We will make the reimbursement using the same means of payment as you used for the initial transaction and you will not incur any fees as a result of the reimbursement.

Exception to the Right to Cancel

Your right as a Consumer to cancel your order does not apply to the supply of Digital Content that you have started to download, stream or otherwise acquire and to Products which you have had the benefit of.

Refund Policy

If you are not satisfied with your purchase, you may request a full refund within 14 days of your purchase date. To request a refund, contact us at [email protected] with your order details.

We will process your refund within 14 days of receiving your request using the same payment method you used for the original purchase.

Subscriptions

The Services may allow you to purchase access to Product on a subscription basis ("Paid Subscriptions"). Paid Subscriptions automatically renew until cancelled. We’ll notify you if the price of a Paid Subscription increases and, if required, seek your consent to continue. You’ll be charged between 00:00 and 01:00 (UTC) on the day the Paid Subscription period renews. If you wish to cancel your subscription, please contact us at [email protected] at least 48 hours before the end of the current billing period. Please make sure you provide your order number and the email address used to purchase the Product. Your cancellation will take effect at the next payment date. For subscriptions, refunds are available within 14 days of your initial subscription purchase or any renewal charge.

Certain Paid Subscriptions may offer a free trial before charging you. If you decide to unsubscribe from a Paid Subscription before we start charging your payment method, you must cancel the subscription before the expiration of the trial period by contacting us at [email protected]. If we cannot charge your payment method for any reason (such as expiration or insufficient funds), and you have not cancelled your Paid Subscription, you remain responsible for any uncollected amounts. We reserve the right to cancel your Paid Subscription if we are unable to successfully charge your payment method to renew your subscription.

Contract Changes

Fynman reserves the right at any time to modify this Agreement and to add new or additional terms or conditions on your use of the Services. Such modifications and additional terms and conditions will be communicated to you and if accepted, will be effective immediately and will be incorporated into this Agreement and will apply to the purchase of any further Products through the Services. In the event you refuse to accept such changes, Fynman will have the right to terminate the Agreement.

Third Party Materials

Fynman is not responsible or liable for third party materials included within or linked from the Product or the Services, including AI provider services that you may connect to through the Software.

Responsibilities and Limitation of Liability

Fynman disclaims any and all warranties, express, implied or statutory regarding the Services to the full extent permitted by law and in particular does not warrant that:

i) your use of the Services will be uninterrupted or error-free; ii) the Services or Products will be free from corruption, attack, viruses, interference, hacking or other security intrusion which shall be events of Force Majeure, and Fynman disclaims any liability relating thereto. You shall be responsible for backing up your own system, including any Product purchased, acquired or rented using the Service.

In no event will Fynman, its partners, service providers, affiliates or any of their respective directors, officers, employees or agents be liable to the User for any special, incidental, indirect, punitive, exemplary or consequential damages, whether foreseeable or unforeseeable, which may arise out of or in connection with this Agreement, regardless of whether either party has been apprised of the possibility or likelihood of such damages occurring, or whether claims are based or remedies are sought in contract or tort otherwise.

Waiver and Severability

If any provision of this Agreement is held to be invalid or unenforceable by a court of competent jurisdiction, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these terms remain in full force and effect. Fynman’s acquiescence in breach of a provision of this Agreement or failure to act upon such breach does not waive Fynman’s right to act with respect to subsequent or similar breaches. Likewise, the delay or failure of Fynman to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

Confidentiality

The parties agree that any Confidential Information provided under this Agreement shall be held and maintained in strict confidence. Each party agrees to protect the confidentiality of such information in a manner consistent with the way a reasonable person would protect similar Confidential Information.

Privacy

Fynman will maintain appropriate administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of User data, as described in Fynman’s Privacy Policy which can be found at [your-website.com/legal/privacy] (or such other URL that Fynman may provide from time to time).

Governing Law

Specifically excluded from application to this Agreement is the law known as the United Nations Convention on the International Sale of Goods.

Consumers resident in the United States

This Agreement and the relationship between you and Fynman, and all Transactions shall be governed by and construed under the laws of the State of New York, including its Uniform Commercial Code, without reference to conflict of laws principles. Any dispute or claim arising out of or in connection with this Agreement or the performance, breach or termination thereof, shall be finally settled by binding arbitration in New York, NY under the Rules of Arbitration of the International Chamber of Commerce by three arbitrators appointed in accordance with said rules. Judgement on the award rendered by the arbitrators may be entered in any court having jurisdiction thereof. Notwithstanding the foregoing, either party may apply to any court of competent jurisdiction for injunctive relief without breach of this arbitration provision.

All other Consumers

Except to the extent amended by any provisions of the law of the country in which you are resident, this Agreement and the relationship between you and Fynman, and all Transactions shall be governed by the laws of England.

Contact Information

For questions about these terms, cancellations, or refunds:

By using Fynman, you acknowledge that you have read and understood these terms, including the cancellation and refund policy.